Tips & FAQ
The following are questions that customers often have, the first question is most common
Free Up Disk Space
A computer with insufficient disk space can slow down and become unresponsive. Delete unnecessary files and applications to free up space on your hard drive. Consider using disk cleanup tools or external storage options for larger files to optimize your computer’s performance.
Clear Browser Cookies and Cache
If you experience issues while browsing the internet, clearing your browser’s cookies and cache might help. Cached data can sometimes cause conflicts and prevent websites from loading correctly.
Run a Full Antivirus Scan
Malware or viruses can cause significant problems on your computer, ranging from slowdowns to data loss. Run a full antivirus scan to detect and remove any malicious software that might be affecting your system.
Frequently Asked Questions
We repair all types of computers, including desktops, laptops, and all-in-one systems. Whether it's a Windows PC based system, our technicians have the expertise to handle a wide range of devices and issues.
Repair times can vary depending on the complexity of the issue. Simple repairs, like virus removal or software troubleshooting, might be completed within a few hours. More complex hardware repairs or data recovery may take longer. We provide estimated completion times once we diagnose the problem.
While walk-ins are welcome, we recommend scheduling an appointment to ensure timely service. You can contact us via phone or email to book a convenient time for your repair or consultation.
For urgent repairs outside of our normal business hours, we offer a call-out service. Contact us to discuss your needs, and we will do our best to accommodate you outside our standard hours.
Yes, we offer a call-out service where our technicians come to your location to perform repairs. This service is ideal for those who prefer not to travel or have urgent repairs that need immediate attention.
We take data privacy and security very seriously. Any data on your device is handled with the utmost care and confidentiality. We do not access or share your personal information without your consent. Your data is secure throughout the repair process.
Yes, you can drop off your computer at our location during business hours. If you prefer, you can also schedule a drop-off time to ensure we’re prepared for your arrival.
If your device is still under warranty, it’s important to check the terms of the warranty before proceeding with repairs. Some repairs might need to be handled by the manufacturer or an authorized service provider to maintain warranty coverage.
Yes, we stand by the quality of our work and offer a warranty on repairs. If you experience any issues related to the repair within the warranty period, please contact us, and we will address the problem at no additional cost.
We accept various payment methods, including cash, credit/debit cards, and electronic transfers. Payment details will be provided upon completion of the repair service.
Well that does depend on the nature of the repair. We endeavour to have the diagnosis complete within 24-48 hours. Dependent on the repair or service required it can be less than this.
Absolutely. We provide software installation and setup services for both operating systems and applications. Our technicians can assist with configuring software to ensure it meets your needs.
We do offer discounts for multiple repairs or ongoing service agreements. Contact us to discuss your needs, and we can provide details on any available discounts or promotions.
Yes, we do offer deliveries and pickup in the Orlando Area.
It all depends, you may need to call the office at 407-605-0602
Software warranty is 30 days and Hardware warranty is 60 days from pick up/delivery.
Zoho Assist uses SSL and 256-bit AES encryption to secure the connection between your PC and phone. You can rest assured that all your data is end-to-end protected.
Our work is 100% guaranteed. We wouldn’t have it any other way. No fix, no charge.